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ADD2: 3rd Xingci Road, Hangzhou Bay Industrial District, Cixi City, Zhejiang, China (P.C:315336)
TEL: 86-574-63306258
FAX: 86-574-63303988
E-mail: cuori@cuori.com
Your Locataion: Home > FAQFAQ

Situations

Possible Cause

Solutions

Heating problem

Bad contact with power

Check the power plug and socket

Power switch in OFF position

Turn on the power switch

Fault in switch or steam generator

Check and mend the products by professionals

Steam generating problem

Not fully heating

Let the product preheating 2 minutes

Steam condensation in the conveying pipe

Lift the steam nozzle and straighten the pipe to make the cooling water back to water tank

Groundwater level is lower than the minimum (MIN)

Fill water tank to the highest water level (MAX)

Discontinuous steam output

Excessively low voltage

Equip with a stable voltage

Conveying pipe clogging by the water dirt

Remove the water dirt with special detergent

Water dripping in steam sprayer

Breaks of the water nozzle

Replace the nozzle

Being horizontal position of the steam sprayer or steam conveying pipe with a long-time

Lift the steam nozzle and straighten the pipe to make the cooling water back to water tank

Purring of the product

Bending of the steam conveying pipe

Unbend the steam conveying pipe

Nozzle below the horizontal line

Lift the steam nozzle to straighten the pipe

Alarm in normal water level

Floating or damage with the float

Pull out or replace the float

No alarm in water shortage

Mislaying or damage with the float

Equip with a new float

Alarm failure

Mend it by professionals

Display button being inoperative

Crashes of the microcomputer program

Shut off the power and connect later



Advice for good ironing
1. We recommend using the lowest temperatures with fabrics that have unusual finishes (sequins, embroidery, flush, etc.).
2. If the fabric is mixed (e.g. 40% cotton 60% synthetics), set the thermostat to the temperature of the fibre requiring the lower temperature.
3. If you don't know the composition of the fabric, determine the suitable temperature by testing on a hidden corner of the garment. Start with a low temperature and increase it gradually until it reaches the ideal temperature.
4. Never iron areas with traces of perspiration or other marks: the heat of the plate fixes the stains on the fabric, making them irremovable.
5. The size is more effective if you use a dry iron at a moderate temperature: excess heat scorches it with the risk of forming a yellow mark.
6. To avoid marking silk, woolen or synthetic garments shiny, iron them inside out.
7. To avoid marking velvet garments shiny, iron in one direction (following the fibre) and do not press down on the iron.
8. The heavier the washing machine is loaded, the more garments come out creased. This also happens when the spin drying revolutions are very high.
9. Many fabrics are easier to iron if they are not completely dry.
10. For example, silk should always be ironed damp.
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